Privacy Policy

Welcome to Kidoodle! We take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website [www.kidoodle.co.nz] ("Site"), make a purchase or otherwise interact with us. By using our Site, you agree to the terms of this Privacy Policy. When you submit information to us, sign up as a customer on our Site, visit our Site or follow us on social media, you agree and consent to Kidoodle using your personal information. 

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1. Information We Collect

We may collect information including:

• Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, billing / shipping address.

• Payment Information: necessary for processing transactions.

• Preferences and Interests: Information shared with us to provide a personalised experience.

• Automatically Collected Data: Data such as IP address, browser type, device information/operating system and browsing behaviour collected via cookies and similar technologies.

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2. How We Use Your Information

We collect and use your information to:

• Provide a more enjoyable, personal and convenient shopping experience.

• Understand your needs and improve our products and services, including keeping internal records.

• Order Processing: To process your purchases and deliver products to you.

• Customer Support: To respond to your inquiries and provide assistance.

• Marketing: To send promotional materials, updates and special offers. We may also contact you by email, phone or mail as part of market research.

• Website Improvement: To monitor and improve our website’s functionality, design and user experience.

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3. Disclosure of Information

We may disclose your information in the following circumstances:

• Compliance with Laws: To comply with legal requirements, court orders or regulations.

• Service Providers: To third-party vendors that assist with website hosting, payment processing, shipping and email communications.

• Corporate Transactions: In the event of a merger, acquisition, or sale involving all or part of our business, your personal information may be transferred as part of the transaction.

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4. Your Rights

You have the right to:

• Access, correct or delete your personal information, except where required for the main purpose of collection or for compliance with legal obligations.

• Opt-out of receiving promotional communications.

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5. Cookies

We may use cookies to enhance your browsing experience. Cookies are small pieces of information stored by your browser on your computer or mobile device. These cookies help us understand your preferences and improve our Site and services. You can adjust your browser settings to refuse cookies or notify you when cookies are being used; however, this may limit some functionality on our Site. 

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6. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure. By using our Site, you acknowledge and accept this risk.

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7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy applies only to Kidoodle. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

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8. Children’s Privacy

Kidoodle is designed for use by parents and guardians of young children. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it. 

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9. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page and the effective date will be updated accordingly. Your continued use of the Site indicates your acceptance of the updated Privacy Policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Kidoodle

Email: hello@kidoodle.co.nz